FAQs

We accept orders via email or phone call, and you can even come into the depot as well.

When you pay, we accept cash, cheque, visa, and bank transfers. Unfortunately, we cannot accept American Express.

Yes, if you would prefer, feel free to come in and pick up your order.

Our efficient and prompt delivery service utilises our own vehicles that are also driven by our experienced drivers. We deliver to anywhere within a 25 mile radius of our Hillingdon or Harrow sales depots.

We offer same day delivery to all our customers throughout Greater London.

No, unfortunately our prices do not include delivery. If you would like to know the prices, don’t hesitate to contact us.

Yes, installation is available for all of our fence deliveries.

Yes, we offer an installation service for gates, fences and sheds.

This depends on a variety of factors, such as the type and length of the fence, and the site conditions. It also varies depending on the time of year. In winter it takes about a week, and then in the busier periods it can take up to 6 or 7 weeks.

It is a good idea to make sure the ground is level, and remove stones, plants and garden furniture which might get in the way of the installation.

Yes, we provide an installation and repair service to customers across Greater London.

Most fences won’t need planning permission, but some might need permission when they are: higher than 2 metres, or higher than 1 metre and next to a road. Also, if your house is a listed building, or if your neighbour’s house is a listed building, you may need permission. It is worth checking if your fence fits any of these criteria.

Yes, all of our playhouses and summerhouses have a floor included.